Heather Maddox Real Estate Broker

Windermere GH LLC

Heather Maddox

What was your most interesting job before going into real estate?
Working at the movie theater in downtown Renton during high school. It was a fun job with free movies as a perk.

Where did you grow up?
Renton. I still live there with my husband and our three kids.

Growing up, what did you want to be?
A lawyer. I attended law school for one year in Chicago and decided that wasn’t my passion after all.

What do you do to relax when you’re stressed?
Spend time with my family, work out, catch up with friends and travel.

If you could meet any well-known figure (living or not), who would it be and why?
Lucille Ball. She was hilarious and she broke barriers for women in her industry. She was also a pioneer for women in business.

What is Seattle’s best-kept secret?
Dock and Drink at the at the Hyatt Regency in Renton. Best happy hour, amazing views and you can dock your boat there for free for two hours while you grab dinner.

What do you love most about the industry?
I enjoy collaborating and forming relationships with other Realtors, problem solving and wearing many hats to guide my clients through the biggest purchase or sale of their lives.

How do you distinguish yourself from the crowd of agents?
My business is 100% referral based. I work hard to deliver an integrity-led sales approach to help my community reach their goals. And I like to have fun doing it!

What is the most difficult aspect of your job?
It is 24/7. And sometimes, I’m required to deliver bad news to people who have done everything right. Buying and selling real estate is one of the top three most stressful things you can do in your life, so emotions are always high.

What’s your best advice for generating new leads?
Go above and beyond for your clients. Always put them first. If they see you are authentically doing that, they will send you their friends and family members — and it will snowball from there.

What has been your greatest accomplishment?
Being a mom!

What are you binge-watching/reading/listening to lately?
We just watched “Mare of Easttown” [on HBO] and loved it. We also really loved “Ted Lasso” [on Apple TV+]. My favorite podcast is “How I Built This.”

What’s your favorite meal in Seattle?
That’s easy: two cheeseburgers, French fries and a shake from Dick’s.

Architecturally speaking, what is your favorite building in Seattle?
As a kid I always found the Rainier Tower fascinating. How could that little base hold that tall structure?

What’s the weirdest thing that’s ever happened to you on the job?
Oh, man. Where do I start? Once, I found a man sleeping in a closet of a vacant house. Another time, I walked into the wrong house for a showing — that that wasn’t even for sale… [Another] time, I found water streaming down through a light fixture into the basement during an inspection.

What’s one thing people are surprised to learn about you?
I love to play poker.

What is your favorite vacation spot and why?
This year it was Seabrook. It was the perfect escape during this crazy year. My kids could hop on their bikes and ride to the ice cream shop. We enjoyed walks at sunset and had fun on the beach. There are so many good things about it.

In 10 words or less, what is your advice for someone new to the industry?
Get a mentor, ask lots of questions and do not give up.

What’s your favorite real estate iPhone/Android app?
The one I use the most is Homesnap: the Multiple Listing Service access app.

Who are your favorite people to follow on social media?
@thachnguyen, @things.i.bought.and.liked and @thebrokeagent.

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