Known for being friendly, approachable and communicative, Melissa Harris is also one of The Agency Seattle’s top producers. The creative problem-solver has brokered more than $120 million in transactions in her 10-year-career with her customer-service-focused style and exceptional reputation and professionalism.

“This is a business of service and hospitality. My focus is on taking care of my clients and making the experience enjoyable and fun,” says Harris, who has never considered her work in real estate to be a sales job. “I absolutely love helping people and believe in being direct and honest. As a result, I build trust with my clients, and they know that I will take great care of them, helping them get the best results.” Her customer-service approach also extends to her fellow brokers, benefiting her clients by her having a great relationship with the broker on the other side of the transaction.

A full-time broker since day one, Harris in her first year sold 12 homes and was named Rookie of the Year by her former brokerage, Berkshire Hathaway HomeServices Northwest Real Estate. She continued to earn accolades every year, including recognition from RealTrends as one of the nation’s top 1.5% of agents and as a top listing broker. “My business organically grew year after year, and now it’s nearly 100% referral-based with many repeat clients,” she says. “My service does not end at closing; I am committed to being a helpful resource for my clients far beyond the closing table.”

Harris prides herself on providing a service that is enjoyable and informative, guiding each client through every step of the process. Her ability to listen effectively to execute on her clients’ goals is her superpower. In her free time, she’s dedicated to various charitable causes, and she recently reignited her lifelong love of dance, including tap and jazz.